
Recent Asked Questions
How to Order?
How to Order?
Ordering your personalized MemoPortrait is easy! Follow these steps:
- Upload Photos
UploadΒ one high-quality photosΒ of your loved one.
π‘Β Tip: For the best results, include a clearΒ front-facing ,Β Standing Single Full-Body photo (head to toe) - We Handle the Rest
Our expert designers will use your photos to create aΒ lifelike 3D model, which will then be crafted with precision.
Photo Guidline
Photo Guidline
- Standing Full-BodyΒ : Photo should show the entire body from head to toe.
Ensure no blurryΒ photos or face obstructions. - Additional Reference PhotosΒ (Optional)
Please upload one primary photo for each product. If you have additional reference photos, you can email them to us directly. - Photo Quality
Please try to send your best quality photo so we can make your model with the best accuracy possible. If you need help making your picture better quality you can always contact us. - Glasses
Glasses are fine! We will include them in the final model. - No Large Accessories
ForΒ Full-Body models, avoid including large accessories like backpacks or bags. The model will focus on the personβs body only.
π‘Β Tip: Keep an eye on your email after placing the order for updates or questions about your photos!
What's Included
What's Included
Hereβs what youβll receive with your Memoriva Portrait:
- 3D-Printed Model
Expertly crafted using your photos. - Standard Packaging Box
Shipping & Returns
Shipping & Returns
π¦Β Current Estimated Timeline
- Production:Β 10 business days
- Express Shipping:Β 5β8 business days
- Standard Shipping:Β 7β15 business days
We are doing everything we can to ship as fast as possible β Theese are made custom and handcrfafted,. so this is why shipping takes a little.
Returns & Refunds
- Refund Window: Once production starts, refunds cannot be issued. This is a custom-made product and is therefore non-refundable unless damaged or defective.